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著者 |
Balzer-Riley, Julia W. |
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題名 |
Communication in nursing / Julia Balzer Riley. |
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版次 |
9th edition. |
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出版項 |
St. Louis, Missouri : Elsevier, [2020]. |
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稽核項 |
xvi, 334 p. ; 24 cm. |
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書目、索引、附錄等 |
Includes bibliographical references and index. |
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目錄 |
Part 1: Packing Your Bags for the Journey of Caring, Assertive, Responsible Communication -- 1. Responsible, Assertive, Caring Communication in Nursing -- 2. The Client－Nurse Relationship: A Helping Relationship -- 3. Starting with YOU: Understanding Yourself to Build a Foundation for Learning -- 4. Solving Problems Together -- 5. Understanding Each Other: Communication and Culture. |
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目錄 |
Part 2: Honoring Your Fellow Travelers along the Journey -- 6. Demonstrating Warmth -- 7. Showing Respect -- 8. Being Genuine -- 9. Being Empathetic -- 10. Using Self-Disclosure -- 11. Being Specific -- 12. Asking Questions -- 13. Expressing Opinions -- 14. Using Humor -- 15. Embracing the Spiritual Journey of Healthcaring: Meaning Making. |
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目錄 |
Part 3: Developing Road-Worthy Practices along the Journey -- 16. Requesting Support -- 17. Overcoming Evaluation Anxiety -- 18. Working with Feedback -- 19. Using Relaxation Techniques -- 20. Incorporating Imagery in Professional Practice and Self Care -- 21. Incorporating Positive Self-Talk -- 22. Learning to Work Together in Groups -- 23. Navigating the Expanding World of Digital Communication. |
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目錄 |
Part 4: Embracing the Transformative Process of the Journey -- 24. Learning Confrontation Skills -- 25. Refusing Unreasonable Requests -- 26. Communicating Assertively and Responsibly with Distressed Clients and Colleagues -- 27. Communicating Assertively and Responsibly with "Difficult" Clients and Colleagues -- 28. Managing Team Conflict Assertively and Responsibly -- 29. Communicating at the End of Life -- 30. Continuing the Commitment to the Journey. |
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主題 |
Communication in nursing. |
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主題 |
Communication. |
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主題 |
Interpersonal Relations. |
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主題 |
Interpersonal communication. |
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主題 |
Nurse and patient. |
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主題 |
Nurse-Patient Relations. |
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叢書 |
HD Nursing. |
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ISBN |
9780323625487 (paperback). |
